Best Travel Agency in Kashmir | Verified Hotels • Private Cabs • Day-wise Itineraries

  vivantaglobalholidays@gmail.com

Welcome to our website. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking.


1. Acceptance of Terms

By using our website, booking a tour, or contacting us for services, you confirm that you accept these Terms & Conditions in full. If you do not agree, please refrain from using our services.


2. Services Offered

We provide travel-related services including but not limited to:

  • Tour packages

  • Hotel bookings

  • Transportation arrangements

  • Sightseeing activities

All services are subject to availability and may change without prior notice.


3. Booking & Confirmation

  • All bookings are confirmed only after full or partial payment (as specified) is received.

  • Booking confirmation will be shared via WhatsApp, email, or call.

  • Prices are subject to change until the booking is confirmed.


4. Pricing & Payments

  • All prices are quoted in INR unless stated otherwise.

  • Prices may vary due to seasonality, availability, or government regulations.

  • Any additional costs arising during the trip (extra meals, personal expenses, etc.) must be paid by the customer.


5. Cancellations & Refunds

  • Cancellation charges depend on the time of cancellation and service providers’ policies.

  • Refunds, if applicable, will be processed within a reasonable time after deductions.

  • No refunds for unused services or early departures.

(For full details, please refer to our Cancellation & Refund Policy.)


6. Travel Documents

  • Customers are responsible for carrying valid ID proofs, permits, and documents.

  • We are not liable for denial of entry due to incorrect or missing documents.


7. Changes in Itinerary

  • The itinerary may be altered due to weather conditions, roadblocks, strikes, or unforeseen circumstances.

  • Any changes made are for customer safety and smooth execution of the tour.


8. Liability Disclaimer

  • We act as a facilitator between customers and service providers.

  • We are not responsible for loss, injury, accident, delay, or damage caused by third parties, natural calamities, or circumstances beyond our control.


9. Customer Responsibilities

  • Customers must follow local laws, customs, and safety instructions.

  • Misconduct, damage to property, or violation of rules may result in termination of services without refund.


10. Intellectual Property

All content on this website (text, images, logos) is our property and may not be copied or used without written permission.


11. Privacy

Customer data is handled as per our Privacy Policy and is never shared with third parties except where required to provide services.


12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.


13. Updates to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.

This is a staging environment