Best Travel Agency in Kashmir | Verified Hotels • Private Cabs • Day-wise Itineraries

  vivantaglobalholidays@gmail.com

Cancellation charges will apply based on the number of days prior to the travel date:

  • 30 days or more before travel: 10% cancellation charges

  • 15–29 days before travel: 30% cancellation charges

  • 7–14 days before travel: 50% cancellation charges

  • Less than 7 days before travel: 100% cancellation charges (no refund)

Note: Cancellation charges may vary depending on hotel, transport, and service provider policies.

2. Cancellation by Us

In case we cancel the tour due to unavoidable circumstances such as:

  • Natural calamities

  • Government restrictions

  • Safety or operational issues

Customers may choose between:

  • A full refund, or

  • Rescheduling the tour to a future date (subject to availability)


3. Non-Refundable Bookings

The following are non-refundable:

  • No-shows

  • Early departures

  • Special offers, promotional packages, or peak-season bookings marked as non-refundable

  • Unused services during the tour


4. Modification of Bookings

  • Date changes or modifications are subject to availability and may incur additional charges.

  • Requests must be made in advance and are not guaranteed.


5. Force Majeure

No cancellation or refund will be applicable for delays or cancellations caused by:

  • Weather conditions

  • Road closures

  • Political unrest

  • Natural disasters

  • Any event beyond our control

We will, however, assist in rescheduling wherever possible.


6. How to Cancel

All cancellations must be made in writing via:

  • Email

  • WhatsApp

  • Official communication channels

Verbal cancellations will not be accepted.


7. Policy Updates

We reserve the right to amend this Cancellation Policy at any time without prior notice.

This is a staging environment